Ultimate Guide: Security Awareness Training

PhishER is a simple and easy-to-use web-based platform with critical workstream functionality that serves as your phishing emergency room to identify and respond to user-reported messages. PhishER helps you prioritize and analyze what messages are legitimate and what messages are not – quickly. With PhishER, your team can prioritize, analyze, and manage a large volume of email messages – fast!

  1. Colorful animations, live action video clips and quizzes help reinforce learning and come with complementing security documents and posters to reinforce key messages.
  2. These TV-series-inspired videos bring it all together in a way that makes training personable, relatable, real and enjoyable.
  3. Researchers at IBM X-Force are monitoring several ongoing phishing campaigns by the Russian state-sponsored threat actor ITG05 (also known as “APT28” or “Fancy Bear”).
  4. You really need a strong human firewall as your last line of defense.
  5. Frequent Releases of New FeaturesWe know it’s important you always have the most up-to-date and cutting-edge features and functionality to bolster your IT security posture.

The Compliance Plus library includes content from multiple training publishers and comes with various types of media formats and reinforcement materials to support your compliance training program. With PhishER Security Roles, you can easily distribute your team’s workload of email analysis and dispositioning from within PhishER. Use Limited and Full access Security Roles to implement a multi-tiered incident response system based on the severity levels of your user-reported messages in PhishER. Any time you are presenting data numbers, don’t leave the interpretation up for chance. Any time you have a what, you need to answer the so what and the now what, otherwise you’re leaving one or both of those things up for interpretation and that’s a chance you cannot afford to take. Your communication strategy throughout the whole process is key.

SAC offers diverse, foundational training jam packed with information. The content is thoughtfully designed to maximize comprehension, retention and behavior change with a well-rounded course lineup that also features knowledge checks, course interactions, quizzes, games, documents and monthly newsletters. Posters and artwork are high-quality images and PDFs that can be printed or shared digitally with your users. We encourage you to hang posters in your office or distribute them to your employees’ home offices as visual reminders to keep security in mind.

Watch A Quick 5-Minute Video On PhishER

And, with an assortment of bite-sized training modules that are 5 minutes or less, it’s easy to set up a more frequent cadence of training campaigns that keep your users engaged. More training more often can help drive behavior change with security awareness top of mind. Forrester Research has named KnowBe4 a Leader in Forrester Wave For Security Awareness and Training Solutions for several years in a row. KnowBe4 offers the world’s largest library of always-fresh security awareness training content that includes assessments, interactive training modules, videos, games, posters and newsletters. The results of the 2023 KnowBe4 Phishing by Industry Benchmarking Report clearly show where organizations’ Phish-proneTM Percentages started and where they ended up after at least 12 months of regular testing and security awareness training.

With cybercriminals knowing your untrained users are the weakest link into your network, it is more important than ever to add cyber security awareness training and strengthen that people layer. Today’s email filters have an average 7-10 percent failure rate; and about 30 percent of data breaches are caused by repeat offenders from within the organization. You need a strong human firewall as your last line of defense.

You want to tell a memorable story, the moral being you need cyber security awareness training. With the industry’s largest full-time content development staff, we stay ahead of the pack to deliver relevant new security topics in different educational flavors that gives you access to new and always-fresh training content fast. Assessments can provide a breakdown of your organization’s strengths and weaknesses. Find out where your users are regarding both security knowledge and security culture to help establish baseline security metrics you can improve over time. You can use assessment results to create a more targeted security awareness training plan.

Training Publishers

Get a product demonstration of the innovative Kevin Mitnick Security Awareness Training Platform. In this live one-on-one demo we will show you how easy it is to train and phish your users. Nelson is the IT Director for a nonprofit that was hit with a ransomware attack a few years ago. While the attack was caught immediately and they were able to restore their files, they realized they needed help. He phishes users weekly and went from a 33% Phish-prone rate to less than 1%. Since starting KnowBe4, he sleeps better at night and users are constantly aware of cyberattacks.

Keeping You Aware.Stay on top of the latest in security including social engineering, ransomware and phishing attacks. KnowBe4’s PhishML is a PhishER machine-learning module that helps you identify and assess the suspicious messages that are reported by your users, at the beginning of your message prioritization process. PhishML analyzes every message coming into the PhishER platform and gives you the info to make your prioritization process easier, faster, and more accurate. Because phishing remains the most widely used cyber attack vector, most end users report a lot of email messages they “think” could be potentially malicious to your incident response team. Some security and organizational leaders might be hesitant to phish their users, fearing that end-users or managers could react negatively to the experience. In fact, some organizations may even have horror stories of phishing simulations that have backfired, resulting in more harm than good.

This is important when it comes to training because if content isn’t appealing to the audience it’s in front of, it doesn’t feel relevant to them and won’t stick with them. The human mind learns through storytelling, security awareness training is no different. A story contains contextual information that a boring, written policy simply cannot.

Mobile-First Modules

When you think of cyber security awareness training content, the first thing that comes to mind is probably traditional courses in an LMS. Other examples include videos, games, blog, webinars, posters, messaging on swag, self-produced content, newsletters, email content, etc. Anything you can deliver that conveys your message and elicits some kind of thinking, engagement or reaction is considered content. Multi channel campaign – different types of content at different times targeting https://www.day-trading.info/finspreads-introduces-its-trading-academy-of/ different audiences going through different channels so you have a constant barrage of information and working within the context that those different people are in. You need to be constantly building reflexes and building muscle memory for your people, which is where the testing component comes in. No matter which tool you use, even if you are using a homegrown program, you need to send a social engineering test like a phishing test to users at least every 30 days.

By doing both training and testing, you are running a hearts and minds campaigns like a marketer would. Over a period of time through different channels/mediums you can start building influence in the mind. Supplementing that with frequent phishing attacks you are building the muscle memory on top of that so users naturally react in the right way. With the PhishER Blocklist feature, it’s super easy to create your organization’s unique list of blocklist entries and dramatically improve your Microsoft 365 email filters without ever leaving the PhishER console. You can now use reported messages to prevent future malicious email with the same sender, URL or attachment from reaching other users!

Shifting organizational behavior requires a recognition that simply exposing employees to security-related information will never be enough. Instead, it is imperative to train secure reflexes through intentional and methodical simulated testing so that employees are continually exposed to the situations in which you hope they will exhibit secure behavior. I’ve been very pleased with both the Phishing module and the training options available. As a former PhishMe customer, I appreciate the variety of templates available for both campaigns and landing pages and the Phish Alert button is popular with staff as well. Researchers at Fortinet are tracking a phishing campaign that’s distributing a new version of the VCURMS remote access Trojan (RAT). KnowBe4 is a great way to manage the ongoing problem of social engineering.

This isn’t to share with anyone, it’s a tool for you to help before you start meeting with your executive team. Find ways to amplify their value proposition and address 10 best high return investments in 2021 or minimize their concerns early on. Try to have one-on-one conversations before you officially ask for support so there are no major surprises when that time comes.

The types of information and cultures of different departments vary. You need powerful ways to split your user population into groups. This allows you to measure them and train them in ways that best resonate with their individual needs and learning styles. Training content tailored to Canadian privacy laws including the federal https://www.topforexnews.org/news/australian-dollar-to-dollar/ Personal Information Protection and Electronic Documents Act (PIPEDA). Working with you is a breath of fresh air compared to other vendors who refuse to listen to what I ask and respond in kind. We’re not just a different kind of security company, we are a security company that together with you, makes a difference.

Serving as your primary point of contact, your dedicated Customer Success Manager (CSM) will become your trusted adviser and will work with you to tailor your program requirements based on your organizational goals, objectives and desired outcomes. Included as part of your product subscription, KnowBe4’s Customer Success Team spans the globe, ensuring timely support no matter where you’re located. You can get access to our ModStore Preview Portal to see our full library of security awareness content; you can browse, search by title, category, language or content topics. Test your users and your network with our free IT Security tools which help you to identify the problems of social engineering, spear phishing and ransomware attacks.

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